All customers must be over 18 years old, have a valid driver's license from country of origin. For customers which nationality are not from Mercosul countries and associated (Brazil, Argentina, Paraguay, Uruguay, Venezuela, Chile, Ecuador, Colombia, Peru and Bolivia) it is required a Passport/CRNM (National Migration Registration Card) and physical credit card in addition to the valid driver's license. The name on the credit card must match the name of the renter.
A percentage of the final amount of the rental agreement (12%) will be charged as a rental/service fee to cover operating costs and help maintain a great quality infrastructure.
If the driving license is written in a language and characters different to those of the country of rental, an International Driving Permit is also required. Renters are advised to check whether local authorities require foreign drivers to present an International Driving Permit to avoid the risk of potential fines. Renters with licenses from countries who are not part of the International Driving Permit Agreement should carry a certified translation.