Helpful Information when renting a car in Ireland

Key Facts About Your Rental

This is a summary of the key facts you should know when hiring a vehicle, which will help you understand what will be included in your rental agreement.

The rental agreement will be entered into at the time and place of vehicle hire between you and our affiliate or franchisee of the Alamo Rent-A-Car brand that operates the branch location (referred to as “the Rental Company”). You should always read your rental agreement in full before signing it. You can view the rental agreement in your renting country at the time of your rental pickup.

Unless you purchase a waiver or protection product or one is included in your reservation as specified above, you are responsible to the Rental Company for theft or any damage to the vehicle during the full period of your vehicle hire. This is true even if the accident was not your fault. You are liable for loss of revenue if the vehicle cannot be rented because it is damaged or stolen, a reasonable claims administration fee, diminishment of value, and for any towing, storage or impound fees of the vehicle. Unless third-party liability protection is included in your rental as provided below or is purchased by you, you are also responsible for injury or damages to third parties.

Please note your liability for damage extends until the vehicle is checked in by the Rental Company. Unless otherwise provided in the rental agreement, if you return the vehicle after the Rental Companies business hours, you will remain responsible for any damage or loss in accordance with the rental agreement until the Rental Company reopens and conducts the post-rental inspection. 

Protection Products

Your rental agreement will include the following protection products: 

DAMAGE WAIVER

If Damage Waiver is shown as included in your booking then the cost is included in your reservation total. If Damage Waiver is not shown as included in your booking then you may purchase it at the rental counter. Damage Waiver reduces your liability for damage to and or theft of the vehicle subject to the terms and conditions of your rental agreement. The Excess that applies to Damage Waiver is EUR 1800 for economy and mini vehicles, EUR 3000 for premium vehicles, and EUR 1950 for all other vehicles. Before purchasing Damage Waiver you may wish to determine if your personal coverage is adequate to cover damage, theft, loss of revenue, administration fees, diminishment of value, and any towing, storage or impound fees. If you decline Damage Waiver you will be required to pay these charges and then seek compensation from your carrier. Please be advised that the Republic of Ireland may be listed as an exclusion zone to your standard provider of personal insurance or credit card coverage. Damage Waiver is not insurance.

DAMAGE WAIVER EXCLUSIONS/VOIDS

Damage Waiver does not cover: damage caused by the use of the wrong fuel or any failure to take all reasonable measures to look after the vehicle keys or any other device which unlocks the vehicle and/or enables the vehicle to be started. Damage Waiver will be voided if damage is caused by: failure to secure the vehicle keys and failure to lock the vehicle, unauthorised repairs on the vehicle, failure to stop using the vehicle once a fault becomes known, use by an authorised driver, use by an unlicensed driver, use for hire and reward, use of vehicle for any illegal purpose or deliberately causing injury or damage to property, racing, pacemaking, or teaching someone to drive, use whilst under the influence of alcohol or drugs, use outside of Ireland and Northern Ireland without our written permission, overloaded with more passengers than seatbelts, towing, use off road, transporting dangerous or noxious substances, use of vehicle in a reckless manner, or use of vehicle on an aerodrome, airfield, airport or military installation.

You have the following optional protection products available for an additional charge: 

EXCESS PROTECTION

Excess Protection is an optional coverage that reduces the applicable Damage Waiver Excess (see Damage Waiver terms) to: EUR 300 for economy and mini vehicles, EUR 1000 for premium vehicles, and EUR 450 for all other vehicles. You may wish to check if your personal coverage is adequate to cover damage, theft, loss of revenue, administration fees, diminishment of value, and any towing, storage or impound fees. If you decline Excess Protection then you are required to pay any applicable Damage Waiver excess and seek compensation from your carrier. Excess Protection is not insurance.

EXCESS PROTECTION EXCLUSIONS/VOIDS

Excess Protection does not cover: damage caused by the use of the wrong fuel or any failure to take all reasonable measures to look after the vehicle keys or any other device which unlocks the vehicle and/or enables the vehicle to be started. Excess Protection will be voided if damage is caused by: failure to secure the vehicle keys and failure to lock the vehicle, unauthorised repairs on the vehicle, failure to stop using the vehicle once a fault becomes known, use by an authorised driver, use by an unlicensed driver, use for hire and reward, use of vehicle for any illegal purpose or deliberately causing injury or damage to property, racing, pacemaking, or teaching someone to drive, use whilst under the influence of alcohol or drugs, use outside of Ireland and Northern Ireland without our written permission, overloaded with more passengers than seatbelts, towing, use off road, transporting dangerous or noxious substances, use of vehicle in a reckless manner, or use of vehicle on an aerodrome, airfield, airport or military installation.

ROADSIDE PROTECTION

Alamo offers roadside assistance protection - rap. Rap allows Alamo customers to waive all financial responsibility for the following - tire and glass repair or replacement costs, except when part of a larger repair, replacement keys costs, and all recovery and call out charges imposed by our chosen roadside assistance providers as result of a fault caused by renter error. Rap does not exempt you from these charges if there is any breach of our rental agreement. The price of rap is 4.40 Euro plus vat per day.

ROADSIDE PROTECTION EXCLUSIONS/VOIDS

Roadside Protection does not cover: damage caused by the use of the wrong fuel or any failure to take all reasonable measures to look after the vehicle keys or any other device which unlocks the vehicle and/or enables the vehicle to be started. Roadside Protection will be voided if damage is caused by: failure to secure the vehicle keys and failure to lock the vehicle, unauthorised repairs on the vehicle, failure to stop using the vehicle once a fault becomes known, use by an authorised driver, use by an unlicensed driver, use for hire and reward, use of vehicle for any illegal purpose or deliberately causing injury or damage to property, racing, pacemaking, or teaching someone to drive, use whilst under the influence of alcohol or drugs, use outside of Ireland and Northern Ireland without our written permission, overloaded with more passengers than seatbelts, towing, use off road, transporting dangerous or noxious substances, use of vehicle in a reckless manner, or use of vehicle on an aerodrome, airfield, airport or military installation.

Equipment Products

This rental does not include equipment products. 

You have the following optional equipment products available for an additional charge: 

  • Booster seat
  • Carbon offset
  • Infant child seat
  • Child toddler seat
  • Navigational system

Minimum Rental Requirements

Your rental will be subject to the following minimum requirements: 

Age requirements

All drivers must have been eligible to hold a license in the country of rental for eight years for A-F class vehicles, 11 years for MPVS and Vans and 13 years for Small Premiums.

Forms of Payment
Airport locations do not accept debit cards. If the rental is not prepaid the renter must pay the full rental charges plus a deposit of 500.00 Euros. If the rental has been prepaid then the deposit will be 500.00 Euros. All credit cards must be in the name of the renter and present at the time of rental. All cards must be present at the time of rental. We do not accept Cash, Prepaid Currency, Diners club, Discover or Maestro Cards.

Renter Requirement

All drivers must produce all parts of a valid driving licence. Non-EU licence holders are required to have an international driving permit if the licence is not in English. International travellers must produce a passport, proof of return travel and residency information while in Ireland. Domestic renters must produce photo id passport or driving licence. For all drivers we reserve the right to conduct additional checks and ID verification including sharing information with external partners who may verify supplied details against databases to which they have access.

Additional Rental Policies

Your rental will be subject to the following additional rental policies:

Cross Boarder Policy
Vehicles cannot be taken out of Ireland. Cross border is permitted to Northern Ireland. No additional documents are required, however, a Northern Ireland AAA Cover charge of EUR 30.00 + tax per rental will apply. Advance notice required at time of reservation for cross border.

Mileage Policy
Mileage- all vehicles include unlimited mileage.

Fuel Policy
You will be required to return the vehicle with a level of fuel equal to the amount provided at the start of your rental as indicated on your rental agreement. If the vehicle is returned with less fuel you will be required to pay for the fuel needed to return the fuel level to that displayed on your rental agreement at the prices displayed at the branch. Optional fuel policies are available at participating locations.

Additional Driver
There will be an additional charge for each additional authorized driver including spouses and domestic partners. 

Additional Charges & Liabilities

You will be responsible for the following additional charges or liabilities if incurred:

  • Additional rental charges for changes you make to the booked rental vehicle, rental period or optional products
  • Damages, theft or third-party liabilities not covered by a protection product
  • Any fines or penalty charges relating to the operation of the vehicle during your rental period, such as parking or speeding fines, plus reasonable administration charges
  • Rental charges for late returns
  • Any legal fees incurred collecting any payments due under the terms of the rental agreement
  • A reasonable collection fee if a vehicle is not returned to the original rental office
  • The cost of cleaning the vehicle if you return the vehicle in a dirty condition

When you complete the rental agreement you will be required to present a valid credit or debit card as security for any charges incurred during your rental. Your signature on the rental agreement will pre-authorise the Rental Company to charge the card for future payments that become due. The Rental Company may also hold a deposit against these future liabilities. In the country of your rental the deposit amount varies. 

Vehicle return & Damages

When you return the vehicle, we recommend that you are remain present until the vehicle is inspected by the Rental Company. You may have to wait during busy times. If there is any change in condition of the rental vehicle which exceeds normal wear and tear then this will be recorded by the Rental Company on a written post rental inspection report a copy of which will be provided to you.

If you choose not to be present for the post-rental inspection the Rental Company will inspect the vehicle in your absence. In the event of any change of condition that exceeds normal wear and tear to the rental vehicle then the Rental Company will notify you and this will be recorded on a written post rental inspection report.

Please note your liability for damage extends until the vehicle is checked in by the Rental Company. Unless otherwise provided in the rental agreement, if you return the vehicle after the Rental Companies business hours, you will remain responsible for any damage or loss in accordance with the rental agreement until the Rental Company reopens and conducts the post-rental inspection.

If you wish to discuss or dispute any matters concerning damage to your rental vehicle then please contact the Rental Company using the contact information below: DRU.UK9Z@erac.com , 0845 604 2881

Your rental is subject to local traffic laws.