RENTER REQUIREMENTS AND FORMS OF PAYMENT POLICIES
RENTER REQUIREMENTS POLICY
All Renters and additional drivers must be 21 or older. All Renters must have a valid driving licence. Individuals with provisional licences are not eligible to rent. This is only a summary. For additional details, please reference the Driving Licence Information Policy.
The underage surcharge for drivers between the ages of 21 and 24 is $25 per day. Renters between the ages of 21 and 24 may rent the following vehicle classes: Economy through to Full Size cars, Cargo and Minivans, and up to Intermediate Size SUVs.
DEBIT CARD/MONEY ORDER
• At airport locations, debit cards and money orders are accepted at the time of rental if accompanied by a ticketed return travel itinerary.
• Renters using a debit card or money order without a ticketed return travel itinerary must present two of the following items, each of which must indicate the Renter's current home address and match the other: The current Renter's licence, utility bill, mobile phone bill, payslip, an original declaration page from an active car insurance policy. Utility bill(s), mobile phone bill(s) and payslip(s) must be originals, dated within 30 days and have no past due balance.
• Active duty military personnel are exempt from address requirements.
If using a debit card for any amounts owed, the available funds in the account associated with the Renter's debit card will be reduced by those amounts. Additionally, the Renter is responsible for any overdraft fees incurred.
Please read the Forms of Payment portion of this Policy (see below) for additional details pertaining to the use of debit cards and money orders at this location.
At the time of rental, Renters without a ticketed return travel itinerary must provide evidence of a transferable collision, comprehensive and liability car insurance policy when looking to rent a vehicle other than Economy through to Full Size cars, Cargo and Minivans, and up to Intermediate Size SUVs.
FORMS OF PAYMENT POLICY
The following forms of payment are accepted for the rental.
The Estimated Total for the rental on the Review and Reserve screen, and/or in the email reservation confirmation, will be charged to the form of payment provided by the Renter. If the rental as reserved is modified, the Estimated Total amount for the rental may change and will still be charged to the form of payment provided by the Renter.
At the time of the rental, the Renter will sign a rental contract (the "Contract") that applies to the rental and includes a Rental Agreement Summary and the Additional Terms and Conditions.
To account for the Renter potentially incurring additional amounts owed under the Contract, Renters without a ticketed return travel itinerary will be required to provide a credit card, debit card or money order to cover the cost of the rental and a deposit of $400.
The Renter must use an above-listed form of payment for the deposit amount. The deposit amount will not be available for use by the Renter, and/or refunded to the Renter, until after the vehicle has been returned.
If the Renter incurs additional amounts owed under the Contract, those additional amounts may be deducted from the Renter's deposit amount, if applicable. If those additional amounts are not deducted from the deposit amount, if applicable, they will be charged to the form of payment provided by the Renter at the time of rental, unless the Renter provides a different above-listed form of payment to be charged.
If using a debit card for any of the above amounts, the available funds in the account associated with the Renter's debit card will be reduced by those amounts. Additionally, the Renter is responsible for any overdraft fees incurred.
Prepaid cards are not acceptable forms of payment at the time of rental, including for the deposit amount, but may be used to pay any amounts due at the end of the rental, after the vehicle has been returned. Cash is not accepted.
In addition to one of the above-listed forms of payment, credit cards with sufficient available credit that are listed on the Renter's Profile or Loyalty Account (Emerald Club, E Club, etc.) will be accepted as payment for all amounts owed under the Contract.
All amounts owed by the Renter under the Contract will be submitted (a) as an authorisation to be a hold against, and ultimately to be charged to, the Renter's credit card or debit card or (b) to be charged to the Renter's debit card.
Please read the Renter Requirements Policy (see above) for additional details pertaining to the use of debit cards and general rental requirements at this location.