Follow signs to the baggage claim area and through customs. Walk to the passenger exit and proceed to the National/Enterprise/Alamo counter # 8 in the arrival hall. An agent at this counter will assist you and guide you to a convenient shuttle that will take you to the main office to pick up your vehicle and complete the rental agreement.
You can save time at the counter when you activate Accelerated Check-in online. Just provide your driver's license and contact information that are normally collected at pick-up and we will be ready when you arrive. You'll be on the road and on vacation before you know it!
Skip the rental counter lines and check in directly by using Alamo's touch-screen kiosk. Check-in using the kiosk and a receipt-sized rental agreement is printed. You'll be directed to your hire car on the lot. At the exit booth, show the booth agent your rental agreement and driving licence—and simply drive away.
No need to visit the counter or kiosk. You can go straight to your car!
In order to take advantage of this optional free service, you'll need to activate Accelerated Check-In online then choose the "Skip the Counter" option. You will be required to confirm your protection options, agree to the Rental Agreement Terms & Conditions and enter valid credit card details (there will be no charge until you return your vehicle). Simply print your rental agreement to bring with you, and you are all set! Go directly to your car, show the booth agent your rental agreement and driving licence—and get on the road!
Picking up your vehicle after the location closes is easy with Alamo. After-hours Pick-Up might require you to follow a few additional steps, which you'll see in your confirmation email.
Returning your vehicle after the location closes is easy with Alamo. We'll tell you where to park it; just drop the keys in the dropbox and you're on your way!
All additional drivers must meet all rental requirements. All additional drivers must appear at the rental counter, present their driver's license, and sign the rental agreement. Additional drivers can be added to the contract at any time during the rental but only at the pick-up location. Spouses or domestic partners who meet the same age and driver's license requirements as the main driver can be added as additional driver free of charge. An additional driver fee of 7.99 USD per day applies. The maximum fee is 80.00 USD.
The minimum age requirement to rent all vehicles is 25. There is no maximum rental age. Young drivers may rent all vehicles. A young driver fee of 6.99 USD per day applies to all renters between the age of 21 and 24.
Alamo Protection Package (APP) is a packaged product that includes Collision Damage Waiver - Theft Protection (CDW-TP), Deductible Protection (DP), Third Party Liability (TPL), and Roadside Assistance Plus (RAP) at a discounted price. APP is not insurance. If you purchase APP, the rental company contractually waives your responsibility for the cost of damage to, loss, or theft of the vehicle, and up to the policy limits for damages and injuries to third parties during the rental period, subject to the actions listed on the rental agreement that invalidate the coverage as described in the rental agreement.
No deductible applies.
Driving restricted within the island of St. Maarten only
Collision Damage Waiver - Theft Protection (CDW-TP) is not insurance. The purchase of CDW-TP is optional and not required in order to rent a vehicle. If you purchase CDW-TP, we agree, subject to the actions listed on the rental agreement that invalidate CDW-TP, to contractually waive your responsibility for the cost of damage to or theft of the vehicle, after the deductible of up to $1,500.00 USD, depending on car class. If CDW-TP is declined, the renter is responsible for the full cost of damage to or the value of the vehicle.
Please be aware that most auto insurance policies from outside St. Maarten do not provide coverage in St. Maarten. Employees of the local rental car company are not qualified to evaluate the adequacy of the customers personal auto insurance coverage. The customer should contact their insurance company in advance of the pickup date for the rental with any questions regarding their specific coverage.
One-way hires are currently not available.
Collision Damage Waiver - Theft Protection (CDW-TP) is not insurance. The purchase of CDW-TP is optional and not required in order to rent a vehicle. If you purchase CDW-TP, we agree, subject to the actions listed on the rental agreement that invalidate CDW-TP, to contractually waive your responsibility for the cost of damage to or theft of the vehicle, after the deductible of up to $1,500.00 USD, depending on car class. If CDW-TP is declined, the renter is responsible for the full cost of damage to or the value of the vehicle.
Please be aware that most auto insurance policies from outside St. Maarten do not provide coverage in St. Maarten. Employees of the local rental car company are not qualified to evaluate the adequacy of the customer's personal auto insurance coverage. The customer should contact their insurance company in advance of the pickup date for the rental with any questions regarding their specific coverage.
As a customer, you have a choice as to how you would like to pay for fuel.
Option 1- We Refill
This option allows the renter to pay Alamo at the end of the rental for gas used but not replaced. Price per gallon will be higher than local fuel prices. A 50% surcharge will apply.
Option 2- You Refill
This option allows the renter to return the vehicle with a full tank of gas to avoid extra fuel charges.
Credit card, with available credit and in the renter's name, must be presented. The signature on the back must match the name imprinted on the card. In addition, if the renter has an online transaction, the number and name printed on the card presented by renter must match the name and number stored for the online transaction.
Credit Cards Honored: American Express®, MasterCard®, VISA®
An authorization in the amount of $1000 may be taken at the time of rental. This authorization amount may be used toward damages of vehicles or late charges.
Debit/check cards are considered to be any non-credit card American Express®, MasterCard®, VISA®, Diners Club®, Discover® logo. Debit/Check cards are not accepted at this location.
Cash is not accepted at this location.
All drivers must present a fully valid driving license. Electronic or digital driving licenses are not accepted. No additional photo ID is required. A valid credit card in the renter's name must be presented upon collection of the vehicle. An international driving permit is not required. Renters who do not reside in the country of rental must provide accommodation information.
If selected and paid for at the time of rental, Roadside Assistance Plus (RSP) is available 24/7 without additional charges. RSP includes towing (not related to an accident), flat tire service (if no inflated spare is available, vehicle will be towed), jumpstarts and lockout service (if keys are locked inside the vehicle). Tire damage beyond repair as a result of driver neglect is the responsibility of the renter. RSP does not include the replacement of lost keys (including remote entry devices), and there will be a cost that will be added to the rental agreement.
Third Party Liability (TPL) is not insurance. The purchase of TPL is optional and not required in order to rent a vehicle. Customers can obtain coverage for damages and injuries to third parties under the local rental car company's insurance by purchasing its TPL protection. TPL provides you with liability coverage for all accident-related expenses pertaining third parties and for damages to third party vehicles, up to the policy limits, subject to the actions listed on the rental agreement that invalidate TPL.
Please be aware that most auto insurance policies from outside St. Maarten do not provide coverage in St. Maarten. Employees of the local rental car company are not qualified to evaluate the adequacy of the customer's personal auto insurance coverage. The customer should contact their insurance company in advance of the pickup date for the rental with any questions regarding their specific coverage.