Tel Aviv Car Hire

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Tel Aviv

Location Services

  • You can save time at the counter when you activate Accelerated Check-in online. Just provide your driver's license and contact information that are normally collected at pick-up and we will be ready when you arrive. You'll be on the road and on vacation before you know it!

  • Unavailable at this location

    Skip the rental counter lines and check in directly by using Alamo's touch-screen kiosk. Check-in using the kiosk and a receipt-sized rental agreement is printed. You'll be directed to your hire car on the lot. At the exit booth, show the booth agent your rental agreement and driving licence—and simply drive away.

  • Unavailable at this location

    No need to visit the counter or kiosk. You can go straight to your car!

    In order to take advantage of this optional free service, you'll need to activate Accelerated Check-In online then choose the "Skip the Counter" option. You will be required to confirm your protection options, agree to the Rental Agreement Terms & Conditions and enter valid credit card details (there will be no charge until you return your vehicle). Simply print your rental agreement to bring with you, and you are all set! Go directly to your car, show the booth agent your rental agreement and driving licence—and get on the road!

  • Unavailable at this location

    After-hours Pick-up:

    Picking up your vehicle after the location closes is easy with Alamo. After-hours Pick-Up might require you to follow a few additional steps, which you'll see in your confirmation email.

    After-hours Return:

    Returning your vehicle after the location closes is easy with Alamo. We'll tell you where to park it; just drop the keys in the dropbox and you're on your way!

Rental Policies

  • All drivers must meet our renter requirements (See ‘Renter Requirements’) including our minimum age and experience requirements, be present at the pick-up and present a valid and legible driver's license in English which includes a photo of the driver, valid for at least one year from entry to Israel. If the driver’s license is not written in English, the renter must additionally hold and provide Eldan an international driver’s license. All drivers must produce a valid passport. All location policies that apply to the renter will also apply to the additional driver. Additional authorized driver fee- 3.00 USD per day -max 50.00 USD per one month of rental. If additional drivers do not have a Tourist Visa the rental will have a charge for VAT of 17 percent.

  • All renters must be at least 18 years of age, be present at the pick-up and present a valid and legible driver's license in English and suitable for the type of rented vehicle which includes a photo of the driver and that has been in effect for a minimum of two (2) years, valid for at least one year from entry to Israel. If the driver’s license is not written in English, the renter must additionally hold and provide Eldan an international driver’s license. Renters age 18-23 (inclusive) (young drivers) may rent Mini, Economy, Compact, and Intermediate only and will be charged a Young Driver extra payment in the amount of 22.43USD per day for renters aged 18-20 and 12.46 USD per day for renters aged 21-23. All payments hereunder shall be charged VAT (currently 17%) unless the renter presents a valid Tourist Visa.

  • Vehicles may not be driven beyond the borders of the State of Israel as well as within the areas designated as Area A in the agreement signed between the state of Israel and the Palestinian Authority. Additional information may be provided at the time of rental.

  • If you wish to discuss or dispute any matters concerning damage to your rental vehicle then please contact the rental company using the contact information below: customer.service@eldan.co.il, +97235579000

  • One way rentals are allowed between pick up at the rental counter and other specific city locations in Israel, without a drop charge or minimum day rental except in respect of Eilat. For one way rentals that drop off or originate in Eilat, the vehicle must be rented for 3 or more days in order for the drop fee to be waived. If the vehicle is rented for less than 3 days a drop charge of 190.00 USD will apply. Please check at the rental counter upon arrival for complete one-way rental information.

  • Available for purchase at the rental counter only by renters who purchased the CDW-TP coverage (whether or not included in the rental price as part of the reservation or purchased at the rental counter). Choosing this coverage removes the requirement to pay the excess (deductible) payment under the CDW-TP coverage and provides full coverage except for such damages as detained in the rental contract (undercarriage, roof, tires, prohibited use, etc) for which the renter remains fully responsible. Coverage is not valid outside of the State of Israel (including Tabah). For the avoidance of doubt coverage is not valid within the areas designated as Area A in the agreement signed between the State of Israel and the Palestinian authority. Loss of personal belongings is not covered. There may be other exclusions, further information is available at the rental counter. The cost of this coverage varies by vehicle group.

  • Refueling Charges- Vehicles are rented with a full tank and must be returned in the same condition. If the Vehicle is returned with less than a full tank of fuel, the Renter will be charged for the difference at the fuel market price per liter which includes a 35 percent additional service charge. VAT will apply only for Israeli under applicable law. Tourists holding a Tourist Visa do not incur VAT.

  • Full clean driving licence must be held for a minimum of 2 years for all cars prior to the rental start date.

    European and US licences are accepted.

    An international driving permit is not required.

    Tourists entering Israel with foreign passport on: B2 Tourist Visa, B3 Temporary Visa, B4 Volunteer Visa are exempt from VAT on the condition that passport with entrance stamp to Israel is presented.

    There is a maximum limit of 250km per day on bookings placed for 1 - 3 rental days.

  • Accepted methods of payment:

    Credit cards: Amex, Diners, Master Card, and Visa are accepted.
    Security Deposits, SD- for each rental a deposit will be held through your credit card for the estimated amount of the rental plus a security deposit which may vary based on the vehicle type, type of reservation, type of coverages, etc., all of which being subject to the approval of the credit card company. The Security Deposit will be authorized on the Renter’s credit card at the time of rental. The minimum authorization is 250 USD. It is hereby clarified that if you choose to utilize the CDW and TP coverage obtained through your credit card company (and not through the rental company) then such authorization shall be no less than 2,500USD (See ‘Collision Damage Waiver and Theft Protection’).
    Cash and debit cards- debit cards are not accepted.
    Cash is not accepted for the deposit, however, cash is an accepted form of payment upon return of the Vehicle, subject to any legal limitations under applicable law.

  • Roadside Assistance Protection- Alamo offers roadside assistance at all locations within the State of Israel and will not provided outside of Israel (including Tabah) and within the areas designated as Area A in the agreement signed between the state of Israel and the Palestinian Authority. In the event of a breakdown this service is free. Roadside assistance also offers services in case of- flat tire, lockout, fuel delivery, and key replacement- costs may vary between incidents. Roadside assistance is void and of no effect if, at the time of the incident requiring roadside assistance, the Renter or authorized drivers are in violation of the Rental Agreement and Rental Terms provided to the Renter at the Alamo rental counter, including, without limitation, the prohibited uses and violations set forth therein. In such cases, roadside assistance will be available but standard charges will apply. Alamo rental locations do not provide direct roadside assistance to the customer. This assistance is provided by Eldan on behalf of Alamo. This service is available 24 hours 7 days a week by calling 972-3-5579000 and following the prompts listed

  • All drivers must be at least 18 years of age to rent. Drivers aged 18-24 (under age) may rent Economy, Compact, and Intermediate only.
    All drivers must present a picture driver's license, written in English that has been in effect for a minimum of two (2) years. If the license is not written in English, the renter must produce an International Driver's License. All drivers must produce a valid Passport. All drivers must present a major credit card in his/her own name at the time of rental.
    Liability Damage Waiver (LDW) is mandatory and must be purchased at the rental counter or in advance. The charge for LDW varies depending on vehicle type. The additional fee will be added at the counter.
    There is a mandatory airport fee of 39.00 USD per rental assessed at all airport locations.
    *Israeli citizens, Israeli Passport holders and non-tourist visa holders pay 17% VAT.

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Tel Aviv Ben Gurion Airport (TLV)

Terminal 1 TERMINAL 1 Tel Aviv 70100 IL

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