Enterprise/National/Alamo rental counter is located at the car rental facility at Rovaniemi Airport. No shuttle is required.
You can save time at the counter when you activate Accelerated Check-in online. Just provide your driver's license and contact information that are normally collected at pick-up and we will be ready when you arrive. You'll be on the road and on vacation before you know it!
Skip the rental counter lines and check in directly by using Alamo's touch-screen kiosk. Check-in using the kiosk and a receipt-sized rental agreement is printed. You'll be directed to your hire car on the lot. At the exit booth, show the booth agent your rental agreement and driving licence—and simply drive away.
No need to visit the counter or kiosk. You can go straight to your car!
In order to take advantage of this optional free service, you'll need to activate Accelerated Check-In online then choose the "Skip the Counter" option. You will be required to confirm your protection options, agree to the Rental Agreement Terms & Conditions and enter valid credit card details (there will be no charge until you return your vehicle). Simply print your rental agreement to bring with you, and you are all set! Go directly to your car, show the booth agent your rental agreement and driving licence—and get on the road!
Picking up your vehicle after the location closes is easy with Alamo. After-hours Pick-Up might require you to follow a few additional steps, which you'll see in your confirmation email.
Returning your vehicle after the location closes is easy with Alamo. We'll tell you where to park it; just drop the keys in the dropbox and you're on your way!
Additional drivers must meet all renter requirements. Additional drivers can be added to the contract at any rental branch. Additional charges will apply.
Park and lock the car. Place the completed contract and the keys in the Drop Box located in the car rental area inside rovaniemi airport. Remember to take your personal belongings with you.
In Finland, the following rules apply for the minimum age and possession of a driver's license:
Minimum Driving Age: 19 Years for all groups with the exception of Premium Wagon PWAR which is 25 years.
A young drivers surcharge of 20.00 EUR per rental (incl. VAT) applies to renters aged 19 to 24.
A written permission and car registration documents provided by the rental company are mandatory for crossing the border. Please note that you must contact the rental branch at least 7 days before the rental agreement begins so that we can provide you with the necessary documents. Cross-border rentals are allowed to the following countries and a cross-border fee of 60.00 EUR (incl. VAT) will apply: Andorra, Austria, Belgium, Croatia, Czech Republic, Denmark, Estonia, France, Germany, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Monaco, Netherlands, Norway, Poland, Portugal, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland and United Kingdom
Cross-border rentals to Russia are not possible. Customers travelling to the Baltic States and Poland are held liable for 20% of the value of the rental vehicle. The required winter tyres (without studs) for trips to foreign countries outside Scandinavia and the Baltics must be requested in advance, and the customer is held liable for all the costs related to tyre change during the winter season. In case of offence against cross-border and territorial restrictions, all protections lose their validity and the customer is held liable for the full value of any costs and charges related to the rental.
Service available on request during branch opening hours only. It is available for an additional charge of EUR 155.00 (incl. VAT), which applies per delivery and per collection in the Helsinki Metropolitan Area. Please contact the rental branch directly to arrange a delivery and collection service.
Delivery and collection services are also available to a limited extent outside the Helsinki Metropolitan Area. Please contact the rental branch directly for more information and prices.
One way rentals within Finland are possible (please see price list). International one way rentals are not permitted.
CDWTP Collision Damage Waiver and Theft Protection is included in all rentals in Finland. These products carry an excess of 2000 EUR in the event of damage or theft to the rental vehicle subject to the terms and conditions of your rental contract and applicable laws. This insurance product does not include damage to the tires or windshield of the vehicle.
EP Excess Protection is an optional coverage which reduces the renters financial responsibility in the event of damage or theft to the rental vehicle subject to the terms and conditions of your rental contract and applicable laws. This insurance product does not include damage to the tires or windshield of the vehicle. It is available for an additional fee of 10 EUR (incl. VAT) per day for all groups with the exception of commercial van groups which is 20 EUR (incl. VAT) per day to reduce the excess for damage and/or theft of the rental vehicle to 500 EUR per incident.
If EP is not accepted or included the customer will be held liable for damages and theft of the rental vehicle for the amount of 2000 EUR. If EP is accepted and included in rates, the customer is only responsible for the amount of 500 EUR.
Refuelling service: All vehicles are rented with a full tank and the vehicle must be returned with the same level of fuel as at the start of the rental period. If the vehicle is not returned refilled, we will charge a service fee of 35.00 EUR (incl. VAT) and petrol/diesel will be charged at a fixed rate. The fixed price changes according to the market price.
Fuel purchase option: For your convenience, you may purchase a tank of fuel at the time of hire at a price that is competitive with local fuel stations. Please note that the price is dependent on the vehicle's tank size. This method eliminates the need for you to refill the tank before returning. Please be aware that we are unable to give a refund for unused fuel. Please check availability at the rental branch before the rental period or at the latest at the counter when you pick up the rental car.
All major credit cards, issued by either VISA, MasterCard or American Express are accepted. All cards presented must be in the renter's name. Prepaid cards, debit cards, cash and checks are not accepted. A security deposit plus the estimated cost of the rental will be taken at the time of rental. The deposit is 300 EUR for all vehicle classes. Failure to provide a credit card in the renter’s name with sufficient available funds and a valid PIN number will lead to a refusal of rental.
RAP Roadside Assistance Protection ensures continuation of journey, and protects against high service costs in case of following incidents for example: towing services due to punctured tire or accident, loss of car key, running out of fuel, stuck vehicle and flat battery starting necessities. RAP is available for a daily fee of 5.00 EUR (including VAT). If RAP is not accepted, customer is held liable for the full value of all roadside service costs.
All services may only be ordered by a direct claim with 24-hour Roadside Assistance (tel. +358 20 787 000). Roadside Assistance service is operated by our third party provider Autoliitto. They shall also determine the type and extent of service required to ensure the renter stays mobile. In the case any damage to the rental vehicle occurs which is not covered by the rental company within the scope of the Roadside Asssitance Protection coverage, the renter is liable for such damage.
The renter and the driver must be in possession of a valid driving licence. Driving licences printed with non-Roman Alphabet (Arabic, Japanese, Cyrillic etc.) must be complemented by an International driving licence. For driving licences from countries not part of the Geneva/ Vienna Convention on Road Traffic (e.g. China), the information in the foreign driving licence must be written in a Latin alphabet, or accompanied by a translation into Finnish, Swedish, Norwegian, Danish, English, German or French by a reliable source.
Besides the driving licence, renters from countries other than Finland will need to present a valid passport at the rental counter as proof of identity.
Upon the United Kingdom leaving the European Union (EU) the requirements for UK driving licence holders driving in EU member states may change. Please check requirements before travelling. Government advice may be found at https://www.gov.uk/driving-abroad.
Protection coverage for the vehicle rented includes Third Party Liability with unlimited cover for personal injuries. Maximum cover for property damages is 5 million EUR.
Ratakatu 3 ROVANIEMI TRAIN STATION Rovaniemi 96100 FILocation Details