Customer will exit from the arrivals area. From domestic flights the counter is to the right. From International flights the counter is to the left.
You can save time at the counter when you activate Accelerated Check-in online. Just provide your driver's license and contact information that are normally collected at pick-up and we will be ready when you arrive. You'll be on the road and on vacation before you know it!
Skip the rental counter lines and check in directly by using Alamo's touch-screen kiosk. Check-in using the kiosk and a receipt-sized rental agreement is printed. You'll be directed to your hire car on the lot. At the exit booth, show the booth agent your rental agreement and driving licence—and simply drive away.
No need to visit the counter or kiosk. You can go straight to your car!
In order to take advantage of this optional free service, you'll need to activate Accelerated Check-In online then choose the "Skip the Counter" option. You will be required to confirm your protection options, agree to the Rental Agreement Terms & Conditions and enter valid credit card details (there will be no charge until you return your vehicle). Simply print your rental agreement to bring with you, and you are all set! Go directly to your car, show the booth agent your rental agreement and driving licence—and get on the road!
Picking up your vehicle after the location closes is easy with Alamo. After-hours Pick-Up might require you to follow a few additional steps, which you'll see in your confirmation email.
Returning your vehicle after the location closes is easy with Alamo. We'll tell you where to park it; just drop the keys in the dropbox and you're on your way!
All additional drivers must meet all rental requirements.
Additional drivers must appear at the rental counter with the primary renter.
Additional drivers must sign the rental agreement.
An additional daily fee may apply for any Additional Drivers.
The additional driver can only be added to the contract at the pick up location.
AFTER HOURS IS NOT AVAILABLE.
Minimum age to rent a vehicle is 21 and maxiumum age is 75.
There are no additional fees for drivers under the age of 25.
Alamo Protection Package (APP) is a package product which includes Collision Damage Waiver-Theft Protection (CDW-TP), Deductible Protection (DP) and Third Party Liability (TPL) at a discounted price. APP is not insurance. If you purchase APP, the rental company contractually waives your responsibility for the cost of damage to, loss or theft of the vehicle, and up to the policy limits for damages and injuries to third parties during the rental period in Ecuador, subject to the actions listed on the rental agreement that invalidate the coverage as described in the rental agreement.
No deductible Applies
Unrestricted driving in Ecuador only.
All one way rentals must be booked in advance and are subject to availability. One way charges apply and are payable at the time of rental. One way charges cannot be prepaid.
Collision Damage Waiver-Theft Protection (CDW-TP) is not insurance. The rental location requires CDW-TP protection to rent unless you purchase the Alamo Protection Package (APP) which includes CDW-TP. If you purchase CDW-TP, we agree, subject to the actions listed on the rental agreement that invalidate CDW-TP, to contractually waive your responsibility for the cost of damage to or theft of the vehicle, after the deductible of up to the $2,500 USD deductible, depending on car class. CDW-TP will not cover damage to vehicle accessories or tires. CDW-TP is included in the Alamo Protection Package (APP). Damage Waivers purchased on third party travel websites and insurance offered with credit cards are not an acceptable substitute for the CDW-TP protection offered by the rental location.
As a customer, you have a choice as to how you would like to pay for fuel.
Option 1 - Prepay Fuel
This option allows the renter to pay for the full tank of gas at the time of rental and return the tank empty. No refunds will be issued for unused gas.
Option 2 - We Refill
This option allows the renter to pay at the end of the rental for gas used but not replaced. Price per gallon will be higher than local fuel prices. A 50% surcharges will apply.
Option 3 - You refill
This option allows the renter to return the vehicle with a full tank of gas to avoid extra fuel charges.
Personal Accident Insurance (PAI)The purchase of personal accident insurance is optional and not required to rent a vehicle.
Personal Accident Insurance covers ambulance service, doctors, hospitalization and nurses for each passenger in the vehicle, up to maximum number allowed, with a maximum limit of $5,000 per person.
A passport in addition to a credit card, with available credit and in the renter's name, must be presented. The signature on the back must match the name imprinted on the card. In addition, if the renter has an online transaction, the number and name printed on the card must match the name and number stored for the online transaction.
Credit Cards honored: American Express®, Discover®, MasterCard®, VISA®, Diners Club®.
An authorization on the customer's credit card will be taken on all rentals in the amount of $2,500 in addition to the full cost of the rental will be taken at the time of pickup. This authorization amount may be used toward damages of the vehicle, late charges or citations incurred during the rental of vehicle.
Debit/Check cards are not accepted at the locations. Debit/Check cards are considered to be any non-credit card with the American Express®, MasterCard®, VISA®, Diners Club®, Discover® logo.
Cash is only accepted at this location as a form of final payment
Roadside Assistance Protection (RAP) If selected and paid for at the time of rental, Roadside Assistance is available 24/7 without additional charges.
RAP includes towing, flat tire service and lockout service. Jumpstarts and fuel delivery service for up to 5 gallons (or equivalent liters) of fuel is also provided. Tire damage beyond repair as a result of driver neglect is the responsibility of the renter.
Drivers must meet the location's minimum age requirement.
A valid driver's license from the customer's counry of residence is required and must be presented at the time of rental.
Present a major credit card in the renter's name at the time of rental.
International drivers must provide a valid license from their country of residence. In addition to the drivers license, if the characters are not in English or Latin characters, an international drivers permit is recommended. If the drivers license is in characters other than Latin, an International permit is required or a Notarized English Translation is accepted.
Third Party Liability (TPL) protection is optional and not required to rent a vehicle. If you purchase TPL, the rental company contractually waives your responsibility for the cost of damage to third party vehicles or injuries to third parties during the rental period, up to the policy limits, unless you invalidate the coverage as provided in the rental agreement. TPL does not provide protection related to damages to the rented vehicle or injuries to the driver of the rented vehicle. TPL is included in the Alamo Protection Package (APP).